Problem may occurs due to lot of reasons, Please follow the steps to solve this problem.
- First of all Run this Microsoft security uninstaller tool
- Uninstall 3rd party antivirus and antispywareAny other 3rd party antivirus has already installed, Please Uninstall all other 3rd party antivirus & spyware. (If other antivirus / spyware program may not uninstall completely, then I would require appropriate Uninstall removal tool. (Recommended is that to uninstall any antivirus only use their appropriate Removal Tool.
Make sure that the Windows installer service and others are in running at start up automaticallyRepair & update MSI by Microsoft KB, because Without windows installer services no one program can install. Repiar MSI tool
- Windows Installer Service
- workstation Service
- Background Intelligent Transfer Service
Reregister dll’s files
- regsvr32 Qmgr.dll /s
- regsvr32 Qmgrprxy.dll /s
- Update and install the .NET frame work
- Check the windows update service, it should be in running stage, try to do update the windows
- Download and run the Microsoft fixit http://go.microsoft.com/?linkid=9774318
- Start windows in selective mode help with MSCONFIGMake sure no other 3rdparty services or start-up are running at computer start-up Make sure no other 3rd party services or start-up are running at computer start up
- Check the windows update service, it should be in running stage, try to do update the windows
- Start windows in selective mode help with MSCONFIG
- Please check in the add/remove problem is there any OneCare Utility clean up is not installed.If you found this one care then remove it instantly
- Restart the computer after One-Care Utility removed
It Should be installed after these steps
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